Free Delivery on Orders Above ₹499

Shipping & Delivery

Snowie Soft delivers across India — fast, free above ₹499, and tracked end to end. Here's everything you need to know about our shipping policies, delivery zones, and fees.

Pan-India
All 28 states + 8 UTs covered
1–2 Days
Average dispatch time
3–7 Days
Door delivery (Metro & Tier-2)
FREE Shipping
On all prepaid orders above ₹499

Where We Ship

We ship to every pincode in India — from metros and tier-2 cities to small towns and remote villages. Orders are dispatched from our partner warehouses in Mumbai, Delhi, Bangalore, and Chennai via trusted couriers including Delhivery, Blue Dart, DTDC, Ecom Express, and India Post.

International shipping isn't available right now — but we're working on it. Follow us on Instagram @snowiesoft for updates.

1
Order placed

You confirm your order on snowiesoft.com — we send a confirmation to your email & SMS instantly.

2
Quality check & pack

Our team inspects every item, packs it securely with eco-friendly materials, and labels it for your zone.

3
Dispatched with tracking

Picked up by Delhivery / Blue Dart / DTDC. You receive a live tracking link via email + SMS.

4
Delivered to your door

Courier delivers to your address. For COD orders, keep exact change ready and have your phone reachable.

Order Processing Time

Most orders are picked, packed, and dispatched within 1–2 business days of payment confirmation.

  • Orders placed before 2 PM IST on a business day usually ship same day or next.
  • Weekend (Sat afternoon / Sun) and public holiday orders process on the next business day.
  • During peak sale periods (Diwali, Republic Day, Big Billion sales), allow up to 1 extra day.

Delivery Zones & Timeline

Once dispatched, here's how long delivery typically takes — counted in business days from ship date:

Zone Coverage Delivery time Shipping fee
Metro Cities Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, Pune 3–5 business days Free above ₹499 / ₹49 below
Tier-2 Cities All other major cities & state capitals 5–7 business days Free above ₹499 / ₹49 below
Tier-3 / Rural Smaller towns, district headquarters, rural pincodes 6–9 business days Free above ₹499 / ₹49 below
Remote / NE Region NE states, J&K, Ladakh, A&N Islands, Lakshadweep 7–10 business days ₹70 surcharge regardless of order total

Shipping Methods

We work with India's most reliable last-mile carriers. The courier assigned to your order depends on your pincode and the fastest available route.

  • Delhivery — fastest pan-India coverage
  • Blue Dart Express — premium tier-1 cities
  • DTDC — wide tier-2 / tier-3 reach
  • Ecom Express — strong COD network
  • India Post — remote pincodes & SF Speed Post for NE

Shipping Fees Breakdown

  • FREE Standard Delivery on all prepaid orders above ₹499 (Metro + Tier-2 + Tier-3 zones)
  • Below ₹499: flat ₹49 shipping fee
  • Remote / NE region: ₹70 surcharge regardless of order total (covers higher last-mile cost)
  • Cash on Delivery (COD): small ₹49 COD handling fee on top of any shipping fee

Remote area surcharge

Last-mile delivery into the Northeast, Himalayan and island regions costs significantly more for our courier partners. We pass on a small surcharge so you still get safe, tracked door-to-door service.

Covered states: Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Sikkim, Jammu & Kashmir, Ladakh, Andaman & Nicobar Islands, Lakshadweep
Surcharge: ₹70 added at checkout (regardless of order total)

Cash on Delivery (COD)

COD is available for orders up to ₹2,000 across most pincodes in India. Some remote pincodes may not support COD — you'll see a notice at checkout.

  • Keep your phone reachable — couriers call before delivery
  • COD payment must be in exact cash; couriers do not give change for ₹500 / ₹2000 notes
  • UPI / card / wallet payments unlock free shipping above ₹499 (no COD handling fee)

Tracking Your Order

Once your order ships, you'll receive a live tracking link via email and SMS. You can also check status anytime from My Orders in your account dashboard.

Average tracking updates: 1–2 times per day during transit.

Damaged or Wrong Item on Arrival

We do our best to ensure every package arrives in perfect condition — but if something's wrong, we make it right at no cost to you.

  • Within 48 hours of delivery: WhatsApp us a photo of the damaged item + the packaging at +91 96500 31394
  • Include your order number (e.g. #SNW1234)
  • We arrange a free replacement or full refund — your choice

Order Not Arrived?

If your order is delayed beyond 10 business days from the ship date:

  1. First check the tracking link for the latest update
  2. Wait 2 extra business days (carriers occasionally mark deliveries early)
  3. Still missing? WhatsApp +91 96500 31394 with your order number — we'll trace and resolve within 24 hours

This shipping policy may be updated from time to time. Last updated: May 2026.